West Quay Medical Centre at Hood Road in Barry, Wales

Opening hours Closed now

Tomorrow: 08:00 am — 06:30 pm

Reviews about West Quay Medical Centre

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  I have been registered with this practice for many years and I find the GP's nurses and reception staff very helpful. Even though the practice is busy they always do their best to help.
  by Catherine Rees

  October 29, 2017
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  Awful experience and that was just the registration process!!! I really think that the reception staff would benefit from some customer service training. I recently registered at the surgery and encountered unnecessary rudeness from 2 receptionists. I was glared at whilst one receptionist who could clearly see I was there completely ignored me. After 5 minutes, I asked for assistance and she sighed as if it was too much trouble and reluctantly handed me registration forms. When I returned the forms a few days later, another receptionist also ignored me for a few minutes and rather than asking if she could help me she rudely asked me how I'd got in. My teenage daughter attempted to get an appointment and she was told 'it wouldn't kill her to wait another day' by another receptionist! She was feeling very ill and was so upset that she left the surgery in tears. I am disgusted at this rudeness and I made the decision to register with another surgery. The receptionist there couldn't have been more helpful. I really wish I'd read these google reviews before registering with West Quay surgery!
  by Caroline McKinley

  April 05, 2017

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About West Quay Medical Centre in Barry